Return Policy
60-Day Returns
Your satisfaction is very important to us! If you've received a product and are unhappy, you are free to return the item to us up to 60-days after the purchase date in original, unopened and unused condition.
Please note:
- Personal Care Products must be unused / unopened in their original packaging due to hygienic reasons
- Products with broken tamper seals cannot be returned
- Refused or returned shipments are subject to a return shipment fee
- If a product is defective, it can only be exchanged for a same product replacement
- If you change your mind about a product, you will be held responsible for all shipping charges
Returns
- Please include the following information: Order Number, Full Name, Phone Number or Email Address, and Reason for Return. Upon receiving the shipment, we will issue the credit and if there are any problems, we will contact you immediately.
- If you received Free Shipping on your order, the cost of shipping will be deducted from your refund amount.
- Please do not return items COD. We will reject all COD packages.
- Send all shipments to this address:
South Coast Shaving
ATTN: Returns
P.O. Box 16558
San Diego, CA 92176
Defective or Incorrect Products
If you've received a defective or incorrect item in your shipment, please contact us via email at info@southcoastshaving.com and our customer service representatives will authorize a return or replacement. You will not be charged shipping charges for any mistakes we make while preparing your shipment.